About the Managing Contacts category


#1

From mobilizing supporters, to organizing interviews, to fundraising, to persuading decision-makers, relationships are at the heart of human rights work. This is why it’s so important to have a system to document and manage these relationships. There are many Constituent Relationship Management (CRM) systems out there to help manage this information, but human rights groups often require additional attention to security, sustainability, and other custom features. So what CRM systems are human rights groups using today? What’s working well, and what are the challenges?